Focus on Your Business, Not Your Network.
Let our experts handle your IT infrastructure, from monitoring to maintenance, so you can focus on what matters most.
- Everything as a Service (XaaS)
- Managed Services
- Network as a Service (NaaS)
- Security as a Service (SECaaS)
- Contact Centre as a Service (CCaaS)
- Network Operation Centre as a Service (NOCaaS)
- Testing as a Service (TaaS) & Platform as a Service (PaaS)
- Business Enablement Services (ISP Billing, PMO, HRMS)
Proactive Network Oversight for Peak Performance
In today’s complex, interconnected business world, the burden of managing and maintaining sophisticated IT infrastructure can divert critical resources from your core strategic objectives. IX Telecom’s Managed Services offer a comprehensive, proactive solution, taking over the day-to-day oversight of your vital network components. From routine monitoring to advanced troubleshooting and security, we ensure your network operates seamlessly, securely, and efficiently 24/7, freeing your team to innovate and drive business growth.
Why Proactive Network Management is Essential
Modern networks are the backbone of every enterprise, but their complexity – involving diverse devices, security threats, and performance demands – makes effective management a continuous challenge. Without dedicated expertise and round-the-clock vigilance, businesses risk costly downtime, security breaches, and diminished performance.
IX Telecom’s Managed Services provide:
Cost Savings
Reduce CapEx and convert unpredictable operational expenses into predictable monthly fees.
Reduced Operational Burden
Offload routine maintenance, monitoring, and troubleshooting from your in-house IT team.
Maximized Uptime
Proactive issue detection and resolution minimize disruptions and ensure continuous service availability.
Access to Specialized Expertise
Leverage our team of highly skilled network engineers and security specialists.
Enhanced Security
Benefit from continuously managed and updated security postures.
Our Comprehensive Managed Service Offerings
We provide granular control and expert management over your critical network devices, ensuring their optimal performance and security.
Managed Router
Optimized Traffic Routing & Control
We take full responsibility for the lifecycle of your network routers. This includes initial deployment, expert configuration, continuous performance monitoring, and proactive troubleshooting. We ensure your data traffic is efficiently routed, securely managed, and always performing at its peak.
Key Services
- Installation & setup
- Configuration management (routing protocols, VLANs, QoS)
- Firmware updates & patching
- Performance monitoring & optimization
- Remote management & access
- Fault isolation & resolution
- VPN setup and management.
Benefits
- Guaranteed optimal network performance
- Enhanced security through proper configuration
- Reduced strain on internal IT staff
- Proactive issue prevention.
Managed Switch
Seamless Internal Network Flow
Our Managed Switch service ensures your local area network (LAN) operates flawlessly. We manage all aspects of your network switches, facilitating efficient data communication between devices, segmenting traffic, and enhancing internal network security and performance.
Key Services
- VLAN configuration and management
- Port security & access control
- QoS (Quality of Service) implementation
- Performance monitoring
- Troubleshooting & fault resolution
- Firmware updates
- Network segmentation for security
Benefits
- Improved internal network efficiency
- Enhanced data segmentation for security
- Proactive identification of network bottlenecks
- Simplified network growth.
Managed Firewall
Robust Perimeter Security, Expertly Maintained
Protect your network from evolving cyber threats with our comprehensive Managed Firewall service. We deploy, configure, and continuously monitor your firewalls, ensuring robust perimeter defense, enforcing security policies, and providing real-time threat detection and response.
Key Services
- Firewall deployment & configuration
- Policy management & rule configuration
- Threat detection & prevention (intrusion prevention/detection)
- VPN (Virtual Private Network) management
- Regular security audits & vulnerability assessments
- Log analysis & reporting
- Security incident response
Benefits
- Strong defense against cyberattacks
- Compliance with industry security regulations
- Continuous threat intelligence
- Peace of mind regarding network perimeter security
Managed Wireless Access Point (WAP)
Reliable & Secure Wireless Connectivity
Provide consistent, high-performance, and secure wireless connectivity across your premises. We design, deploy, and manage your wireless access points, ensuring optimal coverage, secure access, and seamless integration with your wired network infrastructure.
Key Services
- Wireless network design & planning
- WAP deployment & configuration
- Signal optimization & coverage analysis
- Guest Wi-Fi setup & management
- Wireless security protocols (WPA3, enterprise authentication)
- User access control
- Remote monitoring & troubleshooting
Benefits
- Consistent and secure wireless network availability
- Improved user experience
- Simplified management of complex wireless environments
- Scalable Wi-Fi infrastructure.
Why Choose IX Telecom for Your XaaS Transformation?
IX Telecom is an award-winning global virtual network operator known for simplifying complex IT challenges. Our asset-light, neutral, and highly flexible approach ensures you get the most agile and cost-effective XaaS solutions. With 24/7 global coverage and tech-enabled architecture, we deliver the future of IT services, today.
How IX Telecom Ensures Your Network's Excellence
24/7/365 Proactive Monitoring
Our multilingual Digital Operation Centre (DOC) constantly monitors your network for anomalies, performance degradations, and security threats, ensuring rapid detection and response.
Experienced Engineers
Access a team of certified network specialists with deep expertise across diverse vendor technologies and complex network environments.
Customized Solutions
We tailor our managed service offerings to align precisely with your specific network architecture, business objectives, and budget.
Predictable Costs
Move from capital expenditure to a clear, predictable operational expense model, simplifying budgeting.
Comprehensive Reporting
Gain transparent insights into your network’s health, performance, and security posture through regular reports and dashboards.
Client Success Story
Financial Services Transformation
IX Telecom successfully transformed a prominent financial services institution (FSI) with branches across South Asia.
Facing highly regulated connectivity demands, IX implemented comprehensive SD-WAN capabilities and guaranteed global internet services, backed by 24/7/365 support. This resulted in a faster, more reliable network that met the high standards of the financial industry, leading to improved operational efficiency and better customer experiences.
Ready to Revolutionize Your IT Operations with XaaS?
Embrace the agility, scalability, and cost-efficiency of Everything as a Service. Let IX Telecom’s experts tailor a comprehensive XaaS strategy that drives your business forward.
