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Our Story

Our Journey to a
Connected World

Learn about our story, our commitment to innovation, and the

values that drive us to redefine global connectivity.

Our Story: IX Telecom’s Journey Beyond Connectivity

Since inception, IX Telecom has redefined global connectivity. Founded on simplifying networks, we evolved through

innovation and commitment to clients. Discover how we grew from Malaysian roots to an award-winning global operator,

driving growth in the digital age.

Our Journey to a Leading
Southeast Asian Virtual
Network Operator

The story of IX Telecom is one of foresight, agility, and continuous adaptation to the ever-evolving telecommunications landscape. We embarked on this journey with a clear vision: to empower businesses by providing seamless, reliable, and scalable connectivity worldwide, operating with an asset-light, fast, neutral, and highly flexible model.

Key Milestones in Our Evolution

2008: Foundational Launch

  • IX Telecom Malaysia was founded, laying the groundwork for our future innovations.
  • IX Global was founded, expanding our group structure.

2012: Regional Expansion & Recognition

  • Services launched in Hong Kong and Singapore, marking our first international expansion.
  • Received the British Telecom Alliance Partner award.
  • Recognized as an ASEAN Cradle Business coach recipient.

2016: Strengthening Global Footprint

  • Entered the North American market.
  • Expanded into the European market.
  • Founded IX Telecom Indonesia, deepening our Southeast Asian presence.
  • Named an Enterprise 50 winner.
  • Achieved MSC Status from MDEC, a testament to our technological innovation.


2020: Middle Eastern Growth & Global Services

  • Launched services in the Middle Eastern market.
    Founded IX Telecom Myanmar.
  • Launched Global Tech Services.
  • Received the Matrade Exporter award.


2024: Continued Expansion & Excellence

  • Founded IX Telecom Thailand, further solidifying our ASEAN presence.
  • Recognized as a GCC finalist in six categories.
  • Awarded the Export Excellence award.

What Makes Us Unique

Award-Winning Excellence

Consistently recognized for innovation in telecom and ICT.

Global Reach, Local Expertise

Operating in 200+ countries, with growth in Southeast Asia.

Tech-Enabled Approach

Using AI, orchestration, and automation for better service.

Customer-First Mentality

We provide top services, ensuring improvement and reliable SLAs.

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Our Vision & Mission:
Building the Invisible Highways
of the Future

Our mission is to simplify global connectivity by delivering secure, scalable

Everything-as-a-Service. We envision a world where businesses connect and grow

without limitation, building the invisible highways of the future.

“IX Telecom is a global virtual network operator. They simplify

connectivity by delivering secure, scalable Everything-as-a-Service,

including global internet and SD-WAN, across 200+ countries. They

are fast, neutral, and flexible.”

What Our Clients Say

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Ready to Partner with a Proven Leader?

Join businesses that trust IX Telecom for global operations. Experience

resilient connectivity that scales with your ambitions.